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*AI-powered dashboard tools are in development and will be available to premium users soon.
1. Do you offer refunds?
We do not offer refunds. You can fully explore our platform with the free plan, which allows you to test all basic features. For premium features, our 1-week access plan provides a low-cost way to try everything before committing to a longer plan.
2. Can I resell resumes or use your platform as a service for others?
No. You may use our platform to create resumes, CVs, and cover letters for your personal use only. Reselling, redistributing, or offering resume creation as a service to others using our platform is strictly prohibited.
3. What payment methods do you accept?
We accept all major credit and debit cards. Payments are securely processed using industry-standard encryption.
4. Can I upgrade or downgrade my plan?
Yes! You can upgrade to a higher plan at any time. Downgrades take effect at the end of your current billing period for recurring plans.
5. What happens when my premium access expires?
When your premium access ends, your account will automatically revert to the free plan. You will retain access to your existing documents, but premium features and templates will be locked until you upgrade again.
6. Is my data secure?
Absolutely. We use modern security best practices to protect your data and never share your personal information with third parties.
7. Can I cancel my subscription at any time?
Yes, you can cancel recurring subscriptions at any time from your account dashboard. One-time plans (1-week, 1-year) do not auto-renew and require no cancellation.
8. Do you offer team or business plans?
Currently, we only offer individual plans. If you are interested in business or team solutions, please contact us.